An example: should you hire another AE?
Say you have the cash for another account executive. The obvious question
is whether you can afford one. Usually you can, and that's where the
conversation tends to stop.
The question I'd model is whether you should. That means tracing the
economics from qualified pipeline through to cash, with your actual ramp
time and win rates in it rather than round numbers.
- Qualified pipeline
- Sales capacity
- Win rate
- New ARR
- Gross profit
- Cash
What often comes back is that you can comfortably afford the hire, but
your existing reps aren't at capacity yet. A third rep feeding off a
pipeline that can't keep two busy is just cost with a ramp attached.
So the answer isn't yes or no. It's build pipeline first, then hire at the
point where capacity becomes the thing actually holding you back. You go
from "we can afford this" to "we should do this when a specific condition
is met."
That's the difference between can we and should we.